Resolve issues faster, and better.
Intelligent phone agents that answer common questions, troubleshoot problems, and escalate when needed, all in real time.
Deliver better customer service experiences.
Simple AI answers instantly, understands the issue, and either resolves it or routes to a human with full context, in real time.
Active calls
0 on hold
Instant response
Handles common issues like tracking and password resets, no waiting on hold.
Contextual support
Pulls live data from your systems so every answer fits the customer.
Customer
Can I speak with a supervisor?
Smart escalation
Sends complex cases to your team with the full transcript and context.
The results speak for themselves.
Reduce average handle time
Common issues get resolved in the first call, in seconds.
Improve first-call resolution
Pulls the right context up front, so more calls end without a callback.
Lower support costs
Routine questions handle themselves, so your team takes only what needs them.
Deliver 24/7 service without growing your team
Answer every call, day or night, as many at once as come in.
Frequently asked questions
Will customers know they're talking to AI?
Most don't. Simple's voice stack was built from the ground up for natural conversation, so agents pick up instantly, listen properly, and respond without the lag that gives most systems away. If a caller asks directly whether they're speaking to a person, the agent tells them.
What happens when the agent can't handle something?
It hands off to your team. Simple senses when a call needs a person, connects them, and passes the full transcript and context so the caller never has to repeat themselves. You decide which situations trigger a handoff.
Will it work with the tools we already use?
Yes. Simple connects to your CRM, calendar, helpdesk, and phone system, with over 100 integrations available. Everything the agent captures syncs back automatically, and there's nothing to install.
How long does it take to go live?
Days, not months. We build and tune your agent with you, using your real calls and your own product and policy information, then test it with your team before it takes its first live call.
Is our data secure?
Simple is SOC 2 and HIPAA compliant, with PII redaction and end-to-end encryption on every call. Recordings and transcripts stay in your systems, and you control what's stored and for how long.
Turn every conversation into a revenue opportunity.
