Your stack, made Simple

Contact centers & telephony

8x8

Bring AI conversations into 8x8 workflows.

View integration Contact centers & telephony

Amazon Connect

Route calls through contact flows or SIP.

View integration Developer tools

API & Webhooks

Connect systems with APIs and webhooks.

View integration Commerce & messaging

Attentive

Connect conversations to Attentive campaigns.

View integration Contact centers & telephony

Avaya

Connect voice infrastructure and escalation paths.

View integration Contact centers & telephony

Cisco

Connect Cisco contact centers through SIP.

View integration Knowledge & support

Confluence

Ground agents in trusted Confluence knowledge.

View integration Contact centers & telephony

Dialpad

Connect AI agents to Dialpad operations.

View integration Contact centers & telephony

Five9

Connect voice AI, transfers, and chat handoffs.

View integration Contact centers & telephony

Generic SIP / PBX

Connect any SIP or PBX phone system.

View integration Contact centers & telephony

Genesys

Connect Simple to Genesys Cloud or Engage.

View integration Knowledge & support

Kustomer

Bring customer context into every conversation.

View integration CRM & business systems

Microsoft Dynamics 365

Use Dynamics context and update records.

View integration Knowledge & support

Microsoft SharePoint

Ground agents in approved SharePoint content.

View integration Data platforms

Microsoft SQL / Azure SQL

Read and write governed Microsoft SQL data.

View integration Collaboration & automation

Microsoft Teams

Send alerts, summaries, and handoffs to Teams.

View integration Contact centers & telephony

NiCE CXone

Connect AI conversations to CXone routing.

View integration Contact centers & telephony

RingCentral

Connect routing, voice, and agent handoffs.

View integration CRM & business systems

Salesforce

Use customer context and automate follow-up.

View integration CRM & business systems

SAP

Connect Simple to SAP data and workflows.

View integration Commerce & messaging

Shopify

Answer order questions with live Shopify data.

View integration Collaboration & automation

Slack

Send alerts, summaries, and handoffs to Slack.

View integration Data platforms

Snowflake

Give agents governed access to Snowflake data.

View integration Contact centers & telephony

Talkdesk

Connect Simple to Talkdesk routing and handoffs.

View integration Contact centers & telephony

Twilio Flex

Add AI routing, transfers, and Flex workflows.

View integration Collaboration & automation

Zapier

Trigger workflows across thousands of apps.

View integration Knowledge & support

Zendesk

Use support context and write outcomes to Zendesk.

View integration Contact centers & telephony

Zoom Contact Center

Route conversations between Zoom and Simple.

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