Insurance
Capture every claim and quote the moment the call comes in.
A first notice of loss at 2 a.m. goes to voicemail, and a quote request waits until morning. Simple answers both, captures the intake accurately on the first call, and routes to a licensed agent who can act on it.
How Simple handles insurance calls.
Simple answers FNOL and quote calls, collects structured details like policy number, loss specifics, and follow-up documentation, checks claim status, and hands off to a licensed producer or adjuster with everything captured.
It never binds coverage or gives advice that requires a license. Intake and routing are its job; quoting, binding, and advising stay with your licensed team, who get their time back for the work only they can do. Simple records and scores every call for compliance.
Accurate FNOL intake
Structured loss details captured on the first call, day or night, so adjusters open a complete file instead of chasing the caller for basics.
Built for licensed handoff
Simple gathers the details and routes the call. Your licensed agents quote, bind, and advise. The line between intake and licensed work stays clean.
Compliance on 100% of calls
Simple scores every call against your script and disclosure requirements, not the 1% a manual QA team can reach.
New business that doesn’t wait for morning
A quote request at 9 p.m. is a sale your competitor closes at 9 a.m. Simple captures it and routes a ready-to-quote lead before they shop elsewhere.
Results for insurance teams
Lead response time.
Reduction in staffing costs.
Prequalification.
After-hours FNOL and quote requests.
“Shrinking response times from two or three days to near instant using Simple has increased conversion to 15%.”
We Insure
Insurance agency
Built for the real world.
Customer
Can I speak with a supervisor?
Human Handoff
Senses when a call needs a person, and hands it off fully briefed.
Multi-language
Speaks 40+ languages,
each one like a native.
Integrate your stack
Works with the tools you already run on. Nothing to install.
