Simple AI

Contact Sales

Simple AI

Contact Sales

Simple AI

Retail & E-commerce: Turn your busiest call days into your best sales days

Peak season triples your call volume. Simple answers on the first ring, knows every SKU in your catalog, and closes the sale, while clearing WISMO and order-status calls in seconds. The holiday rush never becomes a hold queue.

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A voice agent purpose-built for retail and e-commerce brands

A voice agent purpose-built for retail and e-commerce brands

HOW IT WORKS

HOW IT WORKS

Simple connects to your catalog, order system, and CRM, then runs the call start to finish.


When customers call in, Simple clears WISMO and returns, answers product questions, and adds an upsell where it fits.


Simple also works outbound, calling customers back after an abandoned cart, a delayed shipment, or a damaged order to recover the sale.


On the rare call that truly needs a person, Agent Assist makes sure the rep picks up with the full history already in front of them.

Simple connects to your catalog, order system, and CRM, then runs the call start to finish.


When customers call in, Simple clears WISMO and returns, answers product questions, and adds an upsell where it fits.


Simple also works outbound, calling customers back after an abandoned cart, a delayed shipment, or a damaged order to recover the sale.


On the rare call that truly needs a person, Agent Assist makes sure the rep picks up with the full history already in front of them.

Built for complex catalogs

Whether your catalog has 20 SKUS or 2,000, Simple works through it and keeps selling.

Proactive outreach

Spot a delayed or damaged order and let customers know before the complaint comes in.

Scales with your season

Take Black Friday volume without temp hires or a hold queue. Call volume stops being a staffing problem.

Results for retail & e-commerce brands

Results for retail &
e-commerce brands

70% of sales calls contained

Hundreds of thousands of orders and millions in revenue placed through the voicebot

Hundreds of thousands of orders placed via Simple

53% reduction in staffing costs

30% increase in upsells

“The Simple AI team takes the time to understand our business and refine the solution around our needs. For us, that’s the difference between a vendor and a long-term strategic partner.”

“The Simple AI team takes the time to understand our business and refine the solution around our needs. For us, that’s the difference between a vendor and a long-term strategic partner.”

Dillon Jensen

Dillon Jensen

VP & Chief Sales Operations Officer, Omaha Steaks

VP & Chief Sales Operations Officer, Omaha Steaks

AI Voice agents for retail

See what Simple AI
can do for you

Join the industry leaders using Simple AI to deliver exceptional customer experiences at scale.

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