Home Services

Book more jobs before the homeowner calls someone else.

Simple answers every call, qualifies the request, and books the appointment, including after hours and during demand spikes. Your team gets a scheduled job or a fully briefed handoff, not a voicemail.

Homeowner relaxing on a sofa while speaking on the phone.
Homeowner relaxing on a sofa while speaking on the phone.
Homeowner relaxing on a sofa while speaking on the phone.

A voice agent built for
the way home services really operate.

Simple connects to your CRM, scheduling, dispatch, quoting, and phone systems, then handles the customer conversation in real time.

For new inquiries, it qualifies the job, confirms service area, property type, urgency, and availability, then books the right appointment.

For existing customers, it confirms or reschedules visits and answers service-status questions, captures changes, and follows up on estimates so your team does not lose the job between calls.

When the situation needs judgment—a safety issue, an unusual scope, a pricing exception, or an upset customer—Simple transfers the call with the transcript, intent, and next step.

Qualification that matches your operation

Ask different questions by service line, ZIP code, property type, urgency, lead source, and technician or consultant requirements.

Scheduling with real constraints

Book, reschedule, and confirm against live calendars, service areas, appointment types, travel windows, and capacity.

Follow-up that closes the loop

Call back estimates, no-shows, missed calls, and unbooked leads on your cadence, then stop when the customer converts or opts out.

From first ring to finished job.

24/7

Answer inquiries, confirmations, and service-status calls after hours.

Qualified

Qualified

Capture service line, location, property type, urgency, and next step.

Recorded

Recorded

Write the transcript, disposition, and appointment details to the right system.

Followed up

Followed up

Retry missed calls and open estimates until the customer books, declines, or opts out.

Living room with a sofa and vase.

Home services calls rarely follow one script. Simple handles different job types, service areas, booking rules, and exceptions, then logs each outcome.

Your team reviews the results and refines the agent after launch.

Trusted by home services leaders

Empire Today

Renewal by Andersen

24/7

Customer response

Live sync

CRM and calendar updates

Living room with a sofa and vase.

Home services calls rarely follow one script. Simple handles different job types, service areas, booking rules, and exceptions, then logs each outcome.

Your team reviews the results and refines the agent after launch.

Trusted by home services leaders

Empire Today

Renewal by Andersen

24/7

Customer response

Live sync

CRM and calendar updates

Made for the calls that do not fit a script.

AI call handoff with the customer request and transfer context.
AI call handoff with the customer request and transfer context.

Human handoff with the job context

Transfer safety issues, scope exceptions, pricing questions, and escalations with the transcript and next action already attached.

Customer using multilingual phone support.

Serve more of your market

Use the same booking and follow-up workflow
in every language enabled for the account.

Logos of business systems that integrate with Simple.

Work inside your operating systems

Read and write the CRM, scheduling, dispatch, quoting, and ticketing data your team already relies on.

Operations team reviewing a home services call workflow.

A launch team that maps how your jobs move.

A launch team that maps
how your jobs move.

Our team maps call reasons, service lines, coverage rules, booking constraints, escalation paths, and reporting before the first customer conversation goes live.

Service-line-specific configuration. Flooring, windows, roofing, HVAC, plumbing, electrical, and other jobs follow the right qualification path.

Operations-led onboarding. We test real calendars, capacity rules, service areas, and exception cases with the people who run them.

Continuous improvement. Review dispositions, transfers, bookings, and missed opportunities together, then refine the agent as your operation changes.

Operations team reviewing a home services call workflow.

A launch team that maps
how your jobs move.

Our team maps call reasons, service lines, coverage rules, booking constraints, escalation paths, and reporting before the first customer conversation goes live.

Service-line-specific configuration. Flooring, windows, roofing, HVAC, plumbing, electrical, and other jobs follow the right qualification path.

Operations-led onboarding. We test real calendars, capacity rules, service areas, and exception cases with the people who run them.

Continuous improvement. Review dispositions, transfers, bookings, and missed opportunities together, then refine the agent as your operation changes.

Built for enterprise scale.

SOC 2 & HIPAA Compliance

We maintain SOC 2 Type II
certification and HIPAA compliance.

Automatic PII Redaction

Sensitive information is detected
and redacted in real time.

State-of-the-Art Encryption

All conversations and transcripts are protected with AES-256 encryption

Put your best rep on every call.

Built for enterprise scale.

SOC 2 & HIPAA Compliance

We maintain SOC 2 Type II
certification and HIPAA compliance.

Automatic PII Redaction

Sensitive information is detected
and redacted in real time.

State-of-the-Art Encryption

All conversations and transcripts are protected with AES-256 encryption

Put your best rep on every call.

Built for enterprise scale.

SOC 2 & HIPAA Compliance

We maintain SOC 2 Type II
certification and HIPAA compliance.

Automatic PII Redaction

Sensitive information is detected
and redacted in real time.

State-of-the-Art Encryption

All conversations and transcripts are protected with AES-256 encryption

Put your best rep
on every call.