SIMPLE + MICROSOFT TEAMS
Bring conversation outcomes to your team.
Send useful alerts, summaries, and handoff context from Simple into Microsoft Teams so the people who need to act have the right information in the flow of work.
Conversation outcomes in. Team action out.
Choose the trigger
Send the context
Move work forward
Connect customer conversations to internal action
WHEN ATTENTION IS NEEDED
Notify the right team
Surface important conversation events in the Teams workflow your organization uses.
AFTER THE CONVERSATION
Share the outcome
Give colleagues a concise summary and the context needed to understand it.
WHAT HAPPENS NEXT
Support the handoff
Help teams continue the work without asking the customer to repeat themselves.
Ready to connect Microsoft Teams?
Talk with our team about the data, events, and workflows you want to connect. Configuration depends on your Microsoft Teams environment and requirements.