SIMPLE + SHOPIFY
Order questions, answered with context.
Bring relevant Shopify customer and order information into AI conversations so shoppers can get clearer answers without forcing your team to jump between systems.
Commerce context in. Helpful answers out.
Identify the shopper
Answer the question
Escalate when needed
Connect the conversation to the order
BEFORE THE ANSWER
Find the right context
Bring relevant customer and order information into the conversation.
DURING THE CONVERSATION
Give a clearer answer
Use connected commerce context to respond to the shopper’s situation.
WHEN A PERSON IS NEEDED
Hand off with context
Pass the useful details forward so the customer does not have to start again.
Ready to connect Shopify?
Talk with our team about the data, events, and workflows you want to connect. Configuration depends on your Shopify environment and requirements.