SIMPLE + ZENDESK
Support context in every conversation.
Give your AI agents the Zendesk context they need to resolve requests, then keep support workflows moving with structured conversation outcomes.
Support context in. Conversation outcomes out.
Start with the customer
Handle the request
Keep support moving
Connect conversations to support workflows
BEFORE THE CONVERSATION
Begin with context
Bring relevant customer and support information into the conversation from the start.
AFTER THE CONVERSATION
Capture the outcome
Keep the result of each conversation available for follow-up and reporting.
WHAT HAPPENS NEXT
Route the next step
Use conversation outcomes to support handoffs, notifications, and existing Zendesk workflows.
Ready to connect Zendesk?
Talk with our team about the data, events, and workflows you want to connect. Configuration depends on your Zendesk environment and requirements.