Simple AI has officially joined the NiCE DEVone program.

We will also be at NiCE World Orlando June 8-10 to introduce ourselves to the NiCE. More details can be found here if you want to meet with us and learn about our cutting edge solution.

NiCE CXone is the contact center platform for enterprise operations worldwide. DEVone is how AI companies build into it and reach CXone customers through the CXexchange marketplace.

Simple AI will be listed on CXexchange. If your contact center runs CXone, you will soon be able to ad our agents seamlessly without any changes to your existing infrastructure.

Simple AI agents handle conversations from start to finish without scripts or decision trees. They carry context across the full call and across the customer's entire history with your business. When a caller mentions their freezer is full, that doesn't get lost. The next time a relevant promotion runs, they hear about it. Outreach triggers on what customers actually say, not on demographic buckets or purchase history.

Human agents get the same intelligence. Agent Assist surfaces the right context in real time, so your reps handle calls without holding callers to find an answer or loop in a supervisor. 100% of calls get reviewed and scored. Your QA team stops pulling clips and starts acting on what the data shows.

We're not live on the store yet, but we'll be at NiCE World August 8–10. Come find the team for a live demo of our latest voice agent.

More details at usesimple.ai/nice-world-2026